Senior Lead Business Analyst with over a decade of IT experience across domains such as Telecom, Banking, Finance, Retail, and Logistics. Proficient in CASE, SQL, BPMN, UML, BI tools and possesses extensive knowledge of SDLC methodologies including Waterfall, RUP, MSF, Scrum, and Kanban. Skilled in ETL, database management, and project collaboration tools. Holds a Master Degree in Radio and Computer Engineering. Fluent in English with a track record of leading projects and training teams.